Thank you for choosing Mens Kilt Outfit. This Return and Exchange Policy outlines the terms and conditions for returning or exchanging products purchased from our website.
1. Return Eligibility:
- You may be eligible to return a product within [15] days of receiving it. To be eligible, the item must be unused, in its original condition, and in the original packaging.
- We are responsible all damages or missing items or wrong delivery by carrier company.
- Defective Goods & Wrong Items: In the event that you receive defective or wrong items, please contact us on our email support@menskiltoutfit.com with details and we’ll gladly start an investigation.
2. Returns Process:
To initiate a return, please contact our customer service team at [support@menskiltoutfit.com]
Ship the item to the address provided by our customer service team. Customers are responsible for return shipping costs.
3. Refund Process:
- Once we receive the returned item and verify its condition, we will process the refund to the original payment method.
- Please allow [10 to 14] business days for the refund to reflect in your account.
7. Cancellation Policy:
Orders may be cancelled within [2] days of purchase. Once an order is shipped, it cannot be cancelled.
8. Customer Error in Size Selection Policy:
At Mens Kilt Outfit, we understand that sometimes mistakes happen, and we’re committed to providing the best customer service possible. This policy outlines the procedures and options available in the event that a customer has provided the wrong size when placing an order.
9. Responsibility for Size Selection:
Customers are responsible for selecting the correct size when placing an order. We provide detailed sizing charts to assist in choosing the appropriate size for each product.
10. Modifying Orders Before Shipment:
If you realize you’ve selected the wrong size shortly after placing your order, please contact our customer service team at [support@menskiltoutfit.com] within [24] hours. We will make every effort to modify your order before it is shipped.
8. Contact Information:
f you have questions or concerns regarding our Return and Exchange Policy, please contact our customer service team at [support@menskiltoutfit.com].